Southwest Stage Funding LLC, Cascade Financial Services
  • Gilbert, AZ, USA
  • Full Time

Medical, Dental, Vision, Life, 401K

Since first opening our doors in 1999, Cascade Financial Services has grown to become one of the most trusted lenders in the manufactured home lending industry. Our goal is to help thousands of families realize the dream of home ownership by offering mortgage loan solutions customized to the manufactured housing marketplace leveraging state-of-the-art business automation coupled with the most skilled professionals in the industry.  


What we're looking for:

We need someone who's motivated by the hard problems, who is quick on their feet, detail oriented and creative in their approach.  Our team is motivated by the fact that our efforts impact real people, from our customers and their desire to own a home, to our skilled staff charged with seeing that our customer's goals and ours, align. 

As a Server Support Engineer, you'll be deep in the heart of our technology platform. You'll collaborate to design, implement, maintain and optimize Cascade's Windows and VMWare servers to support our mission to innovate. Matching our IT infrastructure to our business objectives and ensuring secure, stable platforms will be a big part of how you'll spend your day.  You're the kind of person who thrives working both independently and as part of a team in a fast moving and highly visible position.  You prefer a hands-on approach for everything you're accountable for.


What You'll be Doing

  • You'll spend a great deal of your time providing design, engineering and support for the Microsoft Windows and VMWare server environments.
  • You'll be a key resource in providing resolutions for tier 2 and tier 3 support issues related to the enterprise servers and the business applications and processes that utilize them.
  • You will use your advanced troubleshooting skills to identify and remediate root causes of issues that impact server availability, performance and reliability.
  • You'll collaborate with IT leadership to design, implement, optimize and maintain any necessary backup, recovery or business continuity solutions.
  • You will work to gain an in-depth understanding of the business processes and applications used by Cascade. You will use this knowledge to ensure server design parameters are optimized to the business objectives and expectations.
  • Included in the scope of your activities is the preparation and publishing of alerts and situation status updates to both the IT leadership team and the Cascade users.
  • Your activities may be different from day to day. You will work with the appropriate IT team members to identify issue and project priorities based on your understanding of our business and the criticality of the issue.


Stuff You Need to Have

  • 5+ years of Information Technology support/administration experience in a large scale VMWare and Windows environment.
  • 3+ years supporting and maintaining Microsoft Windows Server operating systems including Active Directory, Microsoft Exchange, Microsoft IIS, Microsoft SQL, and virtualization technologies.
  • Experience in installation, configuration and maintenance of Windows IIS, SQL, DNS, DHCP and SharePoint server environments.
  • You'll want to be a great verbal and written communicator. You will have above average problem solving skills and an approach to problems that includes creative, out-of-the-box resolutions.


Stuff We'd Like You to Have

  • You will need the ability to establish and maintain effective and comfortable working relationships with employees, supervisors and executive management.
  • A strong desire to continuously learn about the relevant new and evolving technologies that can contribute to our goal of innovation.
  • A working knowledge of the mortgage lending business.


The Benefits of Joining Our Team

  • You'll get to work with a great group of people that share your passion and drive!
  • The ability to help shape and build a top-tier Information Technology Department
  • Excellent medical, dental and vision insurance
  • 401K and vacation benefits
  • Life Insurance
Southwest Stage Funding LLC, Cascade Financial Services
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